Where do you ship?

We ship to the United States, Canada, Australia and New Zealand. Standard shipping is free.

How long does delivery take?

Orders are processed within 2–7 business days. Transit times depend on the country; see the table in our Shipping Policy.

Will I pay customs duties?

Orders to Canada, Australia and New Zealand may be charged import duties or taxes by the destination country. These are paid by the recipient.

How do I track my order?

We email a tracking number when your order ships. You can also use the Track your order page.

What is your return policy?

You can return any item within 30 days of delivery. Return shipping is free if the item is damaged, defective or wrong; for a change of mind you pay the return shipping. See our Return & Refund Policy.

Who pays return shipping for orders outside the US?

For a change-of-mind return from Canada, Australia or New Zealand, you pay the international return postage. If the item is damaged, defective or wrong, we cover the return shipping.

When will I get my refund?

Approved refunds are issued to your original payment method within 5 to 10 business days.

Which payment methods do you accept?

PayPal.

Can I change or cancel my order?

Yes, email us before your order ships and we will change or cancel it.

How can I contact you?

Email support@talovira.shop. We reply within 1 to 2 business days.