Talovira Privacy Policy: How We Handle Your Information

Scope of This Talovira Privacy Policy

This policy applies to personal information collected through Talovira’s website, online store, customer accounts, checkout process, contact forms, email communications, and related customer services.

It does not control how independent third-party websites, payment providers, shipping carriers, social media platforms, or other external services collect and use information. Those organizations operate under their own privacy policies.

Personal Information We May Collect

The information Talovira collects depends on how you interact with the website. You may provide information directly when you place an order, create an account, subscribe to emails, submit a support request, post a review, or communicate with us.

Please do not send Social Security numbers, account passwords, full payment card numbers, medical information, or other unnecessary sensitive information through contact forms or email.

Information Collected Automatically

When you visit Talovira, the website and its service providers may automatically receive technical information about your visit. This information may include:

• Internet Protocol address
• Browser type and browser settings
• Device type, operating system, and screen information
• Approximate location derived from an IP address
• Pages viewed and links selected
• Date, time, and duration of a website visit
• Referring website or search source
• Shopping cart and checkout activity
• Website errors and security events

This information may be used to operate the website, maintain security, understand performance, identify technical problems, and improve the shopping experience.

Cookies and Similar Technologies

Talovira may use cookies, local storage, pixels, tags, and similar technologies. A cookie is a small file that helps a website recognize a browser, remember settings, maintain a shopping cart, support login functions, or measure website activity.

How Talovira Uses Personal Information

Talovira may use personal information for the following purposes:

• Process, verify, confirm, and fulfill customer orders
• Arrange shipping and provide delivery information
• Manage returns, refunds, exchanges, and cancellations
• Create and maintain customer accounts
• Respond to questions and customer support requests
• Send transactional emails about orders or accounts
• Send marketing messages when permission or another lawful basis exists
• Personalize and improve website functionality
• Measure website use and store performance
• Detect fraud, abuse, security threats, and unauthorized activity
• Comply with legal, accounting, tax, and regulatory obligations
• Establish, exercise, or defend legal claims

Payment Information and Transaction Security

Payments are processed through the payment methods and third-party payment providers displayed during checkout. Talovira does not intend to directly store complete payment card numbers or card security codes on its website.

Payment providers may independently collect transaction details, billing information, device information, and fraud-prevention data under their own terms and privacy policies.

How We Disclose Personal Information

Talovira may disclose only the information reasonably needed for legitimate business, operational, security, or legal purposes. Recipients may include:

• Payment processors and fraud-prevention providers
• Shipping carriers and fulfillment partners
• Website hosting and technical service providers
• Email, marketing, analytics, and customer-support providers
• Professional advisers such as accountants or legal advisers
• Government authorities when disclosure is legally required
• A buyer, successor, or adviser involved in a merger, sale, financing, restructuring, or transfer of business assets

Email and Marketing Preferences

Customers who subscribe to Talovira marketing communications may receive product announcements, offers, store news, or promotional messages.

You may unsubscribe by selecting the unsubscribe link included in a marketing email or by contacting customer support. Unsubscribing from promotional messages does not prevent Talovira from sending necessary transactional communications about orders, accounts, payments, security, shipping, returns, or customer-service requests.

How Long We Retain Information

Talovira keeps personal information only for as long as reasonably necessary for the purpose for which it was collected, including:

• Completing and documenting transactions
• Providing customer support
• Maintaining an active customer account
• Complying with tax, accounting, and legal obligations
• Resolving disputes and enforcing agreements
• Preventing fraud and maintaining website security

Retention periods may vary depending on the type of information, the nature of the transaction, legal requirements, and the need to protect Talovira or its customers.

Information Security

Talovira uses reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, payment system, email service, wireless transmission, or data-storage method can be guaranteed to be completely secure. Customers should use unique passwords, protect account credentials, and contact Talovira promptly if they believe an account has been accessed without authorization.

Your Privacy Rights and Choices

Depending on your location and applicable law, you may have one or more of the following rights:

Submitting a Privacy Request

Submit your request through the Talovira Customer Support page and use the subject line Privacy Request.

Include your name, the email address associated with your account or order, the type of request, and enough information for Talovira to locate the relevant records.

Talovira may need to verify your identity before completing a request. Certain information may be retained when required for transactions, fraud prevention, legal compliance, security, dispute resolution, or other permitted purposes.

Additional State Privacy Rights

Residents of California and certain other U.S. states may have additional privacy rights when the applicable law applies to Talovira and the relevant processing activity.

These rights may include requests to know, access, correct, delete, or obtain personal information, and to opt out of certain sales, sharing, targeted advertising, or profiling activities.

For general information about California consumer privacy rights, visit the California Attorney General’s CCPA information page .

Children’s Privacy

Talovira’s website and products are intended for a general adult shopping audience and are not directed to children under 13. Talovira does not knowingly collect personal information directly from children under 13.

A parent or legal guardian who believes a child has submitted personal information may contact Talovira and request that the information be reviewed and deleted where appropriate.

External Websites and Social Media

Talovira may link to payment services, shipping companies, social networks, product resources, or other third-party websites. A link does not mean Talovira controls the third party’s security, content, or privacy practices.

Review the privacy policy of each external service before submitting personal information.

International Visitors and Service Providers

Talovira and its service providers may process or store information in the United States or other locations where the relevant service providers operate.

Data-protection standards may differ between jurisdictions. Where required, reasonable steps may be used to support lawful transfers and protect personal information.

Changes to This Privacy Policy

Talovira may update this policy to reflect changes in website features, business practices, service providers, security requirements, or applicable law.

The revised version will be posted on this page with an updated effective date. Material changes may also be communicated through the website or another appropriate method.