Your Privacy Matters to Talovira

1. Information We Collect

Talovira may collect personal information when you place an order, create an account, contact customer support, subscribe to emails, or interact with our website.

• Name, billing address, and shipping address
• Email address and phone number
• Order details, product preferences, and purchase history
• Payment-related information processed through secure payment providers
• Website usage data such as IP address, browser type, device information, and pages visited

2. How We Use Your Information

We use collected information to operate our store, process orders, provide customer service, improve our website, and communicate with customers.

• To process, confirm, and deliver your orders
• To send order updates, shipping notices, and customer support replies
• To improve our products, website experience, and store performance
• To prevent fraud, protect our website, and maintain security
• To send marketing emails or promotions only when permitted

3. Cookies & Website Tracking

Talovira may use cookies and similar technologies to improve website functionality, remember preferences, analyze traffic, and support marketing performance.

You can adjust your browser settings to refuse cookies or notify you when cookies are being used. However, some parts of the website may not function properly if cookies are disabled.

4. Payment Security

Talovira does not directly store full credit card details on our website. Payments are processed through secure third-party payment providers. These providers may collect and process payment information according to their own privacy and security policies.

We use reasonable security measures to help protect customer information from unauthorized access, misuse, loss, or disclosure.

5. Information Sharing

Talovira does not sell or rent customer personal information. We may share limited information only when necessary to operate our business and provide services to you.

• Shipping carriers and fulfillment partners
• Payment processors and fraud prevention services
• Website hosting, analytics, email, and customer support service providers
• Legal authorities if required by law or necessary to protect our rights

6. Email & Marketing Preferences

If you subscribe to Talovira emails, we may send updates about products, promotions, store news, or special offers. You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting our support team.

Even if you unsubscribe from marketing messages, we may still send important transactional emails related to your orders, account, shipping, or customer service requests.

7. Social Media & Third-Party Links

Our website may include links to social media pages or third-party websites. Talovira is not responsible for the privacy practices, content, or policies of third-party platforms.

When you interact with Talovira through social media, your information may also be collected by the social media platform according to its own privacy policy.

8. Children’s Privacy

Talovira does not knowingly collect personal information from children under the age of 13. If we become aware that personal information has been collected from a child without proper consent, we will take reasonable steps to delete that information.

9. Your Rights & Choices

Depending on your location, you may have the right to request access, correction, deletion, or limitation of certain personal information we hold about you.

To make a privacy-related request, please contact us using the information provided below. We may need to verify your identity before processing certain requests.

10. Data Retention

We keep customer information only as long as reasonably necessary to fulfill orders, provide support, comply with legal obligations, resolve disputes, prevent fraud, and operate our business.

11. Updates to This Policy

Talovira may update this Privacy Policy from time to time to reflect changes in our services, business practices, legal requirements, or website features. Updates will be posted on this page with a revised “Last updated” date.